To ensure a smooth and efficient process, users can file a complaint by sending an email to our dedicated support team at [email protected]. Alternatively, users can fill out the complaint form available on our website. Please provide detailed information about the issue, including any relevant documentation or evidence, to help us address your concerns effectively.
We are committed to maintaining the accuracy and integrity of our content. Therefore, we review complaints related to factual errors, legal compliance, and any misleading information that may appear on our site. If you believe there is an error or a compliance issue, please bring it to our attention, and we will investigate thoroughly.
Upon receiving a complaint, we aim to acknowledge receipt within 48 hours. Our team will then conduct a thorough review of the issue. We strive to provide a comprehensive response within 14 business days. In cases where more time is required, we will keep you informed of the progress and expected resolution timeline.
Please note that we do not review disputes with casinos or any issues related to gambling operators. Additionally, we do not handle affiliate requests or any commercial inquiries. Our focus is solely on maintaining the quality and compliance of the content on our website. For issues outside our scope, we recommend contacting the relevant parties directly.